Welcome to My City Collections! Your privacy and security are of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our website, you agree to the terms described in this policy.

1. Information We Collect

Personal Information:

• Name: To identify you and personalize your shopping experience.
• Email address: To send order confirmations, updates, and promotional offers.
• Mailing address: To deliver purchased products and send billing information.
• Phone number: To contact you regarding your orders or for customer service.
• Payment information: To process transactions securely. This includes credit/debit card details.

Non-Personal Information:

• Browser type: To optimize our website’s compatibility with your browser.
• IP address: To help diagnose problems with our server and to administer our website.
• Device information: To improve the performance and usability of our site.
• Cookies and usage data: To track your preferences and enhance your browsing experience.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and returns.
• Communication: To communicate with you about your orders, send you updates, newsletters, and promotional offers.
• Personalization: To enhance and personalize your shopping experience by recommending products and services that may be of interest to you.
• Website Improvement: To improve our website, products, and services based on your feedback and usage patterns.
• Legal Compliance: To comply with legal obligations, prevent fraud, and ensure the security of our website.

3. Advanced Security Measures

At My City Collections, we take advanced measures to ensure the safety and security of your personal information:

Encryption:

• SSL Technology: All payment transactions are encrypted using Secure Socket Layer (SSL) technology to ensure your payment information is securely transmitted.

Data Protection:

• Industry-Standard Protocols: We use industry-standard security protocols to protect your information against unauthorized access, alteration, disclosure, or destruction.
• Firewalls: Our servers are protected by advanced firewall technologies to prevent unauthorized access.

Access Control:

• Authorized Personnel: Access to your personal information is restricted to authorized personnel only. We have strict access control policies in place to ensure that your data is handled securely.
• Staff Training: We regularly update our security practices and train our staff to handle your data securely.

Regular Audits:

• Security Audits: We perform regular security audits to identify and address vulnerabilities in our systems. This helps us to maintain a high level of security and protect your data.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• Trusted Third Parties: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties agree to keep this information confidential and use it only for the purposes we authorize.
• Legal Compliance: We may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

• Types of Cookies: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them).
• Purposes of Cookies: Cookies help us to remember and process the items in your shopping cart, understand and save your preferences for future visits, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

6. Your Consent

By using our site, you consent to our privacy policy. If you do not agree to this policy, please do not use our site.

7. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

• Notification of Changes: We will notify you of any significant changes to our privacy policy by email or through a notice on our website.

8. Contact Us

If you have any questions regarding this privacy policy, you may contact us using the information below:

My City Collections
[Kamalanagar , Anantapur]
[Anantapur,515001]
[mycitycollectionsmcc@gmail.com]
[+91 9032567936]